About New Media Solutions

New Media Solutions, LLC is a Tampa, Florida-based business specializing in custom Joomla! template development, Joomla! extension development, and 3rd party Joomla! component customization and repair. For the past 12 years, we have been providing white-label development services to web design companies, advertising agencies, marketing firms, and small computer businesses across the globe that either don't staff web developers or that don't have the expertise required for custom Joomla solutions.

Our Reputation

We understand that when you sell a web service, whether it is a new custom design or a simple modification, you put your name on the line to ensure that you deliver a high-quality product or service. When you put your trust into us to complete part or all of a project for your business, we ensure that you are completely satisfied with the product or service that we deliver. Our support does not stop once the project is complete. Should any issue arise, for whatever reason, we will be there to help. Not only do we take great pride in OUR reputation, but YOURS as well.

Service

Our business is almost entirely service-based. If for whatever reason you are not completely satisfied with the service we have provided you, please let us know! It is our goal to ensure that you received exactly what you expected.

Response

Our standard office hours are Monday - Friday 8:30am to 6pm EST. We understand that not all issues revolve around normal business hours. Although we certainly try, we're not always available via telephone. If you need to get in contact with us, the fastest way is to use our contact form found on our website. These forms are emailed to our desktop email clients and also our mobile phones. Most of the time, emails are responded to within the hour.